🔒 ZERO-LOG POLICY ACTIVATED

Privacy Policy

Last Updated: December 26, 2025

1. Our Privacy Commitment

At Shieldra (by iClick Solutions), your privacy is not just a feature—it is our core mission. We believe that your browsing data belongs to you. This policy outlines the limited data we collect and our strict commitment to never selling your personal information.

The Shieldra "No-Log" Promise

We do not track, store, or sell your browsing history, the websites you visit, or the content you consume while using our ad-blocking and security tools. All filtering happens locally on your device or via secure, encrypted DNS queries that are never logged.

2. Information We Collect

To provide the Shieldra Premium service, we collect the minimum data necessary:

Account Information: Your email address and subscription status to manage your Premium access.
Payment Data: Handled entirely by Stripe. We do not store your credit card numbers or CVV on our servers.
Technical Logs: Anonymous crash reports or version numbers to help us improve software stability (you can opt-out of these in settings).

3. How We Use Data

We use your information strictly to:

Verify your Premium subscription and provide technical support.
Send critical security updates or billing notifications.
Maintain and improve the performance of our filtering lists.

4. Data Sharing & Third Parties

We do not share your data with advertisers or data brokers. The only third-party involvement is:

Stripe: Our secure payment processor.
Legal Requirement: We will only disclose information if required by a valid, legally binding court order (though we have no browsing logs to provide).

5. Data Retention

We retain your account email for as long as your subscription is active. If you cancel your account, your data is permanently deleted from our user database within 30 days of the request.

6. Your Rights

Depending on your location (GDPR/CCPA), you have the right to access, correct, or delete your data. To exercise these rights, please contact our privacy officer.

7. Contact Us

For any privacy-related concerns, please contact:

[email protected]