Terms of Service

Last Updated: December 26, 2025

1. Acceptance of Terms

By purchasing a Shieldra Premium subscription or using our services, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you are prohibited from using the service.

2. Description of Service

Shieldra (by iClick Solutions) provides a digital security suite including ad-blocking, tracker prevention, and real-time phishing protection. The "Premium" tier grants access to advanced filter lists, banking mode security, and priority updates.

3. Subscriptions & Payments

Monthly/Yearly: These plans operate on an auto-renewal basis. You will be billed at the start of each period until you cancel.
Lifetime: A one-time payment for perpetual access to the software version and updates as long as the service is active.
Processing: All payments are securely handled via Stripe. Shieldra does not store your full credit card information.

4. Refund Policy

We offer a 14-day money-back guarantee for all new subscriptions. If you are unsatisfied with the service, you must contact support within 14 days of your initial purchase to request a full refund.

      Note: Lifetime plans and recurring monthly renewals after the initial 14-day window are generally non-refundable unless required by local law.
    

5. Prohibited Conduct

Users agree not to:

Reverse engineer or attempt to extract the source code of the Shieldra software.
Use the service for any illegal activities or to bypass geo-restrictions on copyrighted content.
Resell, share, or redistribute Premium account credentials to third parties.

6. Limitation of Liability

Shieldra is provided "as is." While we strive for 100% protection, no security software can guarantee absolute safety from all threats. iClick Solutions shall not be held liable for any data loss, financial loss, or security breaches incurred while using the software.

7. Termination

We reserve the right to suspend or terminate your access to Premium features if we detect a violation of these terms, specifically regarding unauthorized account sharing or abusive behavior toward our support systems.

8. Contact Information

For questions regarding these terms, please contact us at:

[email protected]